Payments & Risk Ambassador
Casumo was set up as a technology company in 2012 and as a product it is a recognized and award winning online casino. Casumo as a concept though is literally a whole new universe, we are not just working as a casino, we are working with changing what the common perception of casino really is. Through design, technology & innovation we aim to disrupt a young, but in many ways immature industry by ignoring the rules.
Casumo over the last few years has grown extremely quickly and we are still looking to hire more talented driven individuals. We are now looking to recruit a Payments & Risk Ambassador.
What would be your role?
Working as a Payments & Risk Ambassador your role will involve:
Ensuring that withdrawal requests and KYC e-mails from players are handled in a swift and secure manner;
Being compassionate, empathetic and considerate especially when asking players for personal information;
The ability to be extremely service minded and able to logically figure things out;
Being in the frontline when it comes to risk assessment of both new and existing players;
Creating a collaboration with the Casumo Ambassadors; supporting the team to resolve potential issues relating to deposits, withdrawals, KYC documents, T&C and fraud to mention a few.
As a part Casumo you are never limited to your primary job role. At Casumo we collaborate across the different departments in a unique way which gives you a genuine chance of being able to affect everything from work processes to the actual product we offer.
A Payments & Risk ambassador at Casumo we are looking for:
A motivated, driven and positive individual who wants to join the amazing journey Casumo is currently making;
Someone who might know Swedish/Norwegian and English. If you speak Finnish as well that’s a huge bonus;
Experience from working in a Payments and/or Risk environment is a must;
An individual who is able to work under pressure;
The ideal candidates to be able work late evening shifts and weekends as well;
A fast learner and someone who is competent with technology.
What We Offer @ Casumo
Brand new, cool offices in sunny Malta Location Swieqi with amazing sea views;
A small, highly skilled, energetic and passionate team;
Fully stocked soda fridges, fruits for everyone and occasional beers;
The possibility to create something new and to make a real difference;
A fun and relaxed working environment with sofa, game consoles and kickass colleagues;
Excellent health and insurance plans;